Our claims experts form an integral part of the front line broking service teams. The teams sit together simply because this still facilitates by far the fastest and most effective transfer of knowledge between team members.
Understanding the relationships and nuances of each client's programme is key to ensuring fast and fair settlement of any claims. The close working relationship with service teams means also benefits clients during design and placement phases, as our claims specialists also minimise future loss exposure by reviewing policy and programme structures.
Claims team contacts are listed below.
Spencer heads up claims for RKH Reinsurance Brokers and has worked in the industry since 1985. He has extensive experience in wholesale insurance and reinsurance claims management.